SupportHub

What it still needs

This is a working interface, not a finished product — and here is the honest gap, in the generator’s own words. Signing up is what closes it: the agent writes the backend, you approve each change as a diff, and the code is yours to export.

• Database & Persistence — storing ticket history, customer profiles, and conversation logs in a relational database.
• User Authentication — role-based access control to distinguish between Support Agents, Admins, and Customers.
• Email Integration — a mail server listener to automatically convert incoming support emails into ticket rows.
• Real — time Updates — implementing WebSockets so agents see new tickets and assignment changes instantly without refreshing.
• SLA Tracking — logic to calculate "time-to-resolution" and trigger notifications when a High priority ticket is nearing its deadline.